Originally published by Communities @ Washington Times<\/p>\n
SAN DIEGO, March 5, 2013 ? What should have been an ordinary trip to the retirement home dining room turned into a nightmare, the last one 87-year-old Lorraine Bayless would ever experience.<\/p>\n
The treatment of this poor woman at Glenwood Gardens in Bakersfield, California marks an even greater nightmare for the moral bankruptcy of our once great nation. When Bayless suddenly collapsed, a nurse employee of Glenwood Gardens promptly called 911, asking for an ambulance. So far, so good, but when the 911 dispatcher asked the nurse if she was performing CPR, the nurse informed her that according to policy, she would not. Here is a portion of the chilling, seven-minute, sixteen-second phone call.<\/p>\n
Dispatcher: OK, is there anyone there who is willing to help this patient?<\/p>\n
Caller: I am, but\u2026<\/p>\n
Dispatcher: OK great, then I\u2019ll walk you through it all. EMS takes the liability for this, Colleen. I\u2019m happy to \u2026 OK? This is EMS protocol. OK?<\/p>\n
Caller: (To someone off the phone) I don\u2019t know where he is. She\u2019s yelling at me to have one of our other residents perform CPR. And I\u2019m not gonna do that, and make that call.<\/p>\n
Dispatcher: Colleen, is there anyone that works there that\u2019s willing to do it?<\/p>\n
Caller: We can\u2019t do that.<\/p>\n
Dispatcher: Are we just gonna let this lady die?<\/p>\n
Caller: Well that\u2019s why we\u2019re calling 911.<\/p>\n
Dispatcher: We can\u2019t wait. She can\u2019t wait right now. She is stopping breathing. She can\u2019t wait for them to get there.<\/p>\n
Caller: She\u2019s taken three breaths.<\/p>\n
Dispatcher: It\u2019s not enough. We need to get CPR started.<\/p>\n
Caller: (Chatter in background) He\u2019s saying we don\u2019t. You can talk to my boss, and I don\u2019t know what to say.<\/p>\n
Dispatcher: OK. (To someone off phone.) They\u2019re refusing CPR, they\u2019re gonna let her die. By the facility, yeah.<\/p>\n
Caller: When will the fire department be here? When will the ambulance \u2026<\/p>\n
Dispatcher: They\u2019re coming. They\u2019ve been on the way all this time but we can\u2019t wait. This lady\u2019s gonna die.<\/p>\n
Caller: Yeah.<\/p>\n
Dispatcher: OK, well then if you get anybody, any stranger that happens to walk by that\u2019s willing to help. I understand if your boss is telling you can\u2019t do it. But if there\u2019s any human being. \u2026 Is there anyone that\u2019s willing to help this lady and not let her die?<\/p>\n
Caller: Um, not at this time.<\/p>\n
Such interesting words, \u201cNot at this time.\u201d They sound as casual as a coffee shop waitress saying, \u201cI\u2019ll be right with you.\u201d<\/p>\n
But the words are also chilling. In this case, \u201cNot at this time\u201d means \u201cNever.\u201d<\/p>\n
According to ABC News, \u201cState officials did not know Monday whether the woman who talked to the 911 dispatcher actually was a nurse, or just identified herself as one during the call.\u201d<\/p>\n
In a written statement, Jeffrey Toomer, executive director of Glenwood Gardens defended his employee. \u201cIn the event of a health emergency at this independent living community, our practice is to immediately call emergency medical personnel for assistance and to wait with the individual needing attention until such personnel. That is the protocol we followed.\u201d<\/p>\n
Toomer continued his defense by saying that all residents are informed about their policy and must agree to it before moving in.<\/p>\n
Toomer did offer condolences to Bayless\u2019 family. What a relief! It seemed at first that no one at Glenwood Gardens took life and death situations seriously. I don\u2019t know what people are paying them to care for their senior parents, but whatever the amount, we can safely conclude it is too much!<\/p>\n
Ironically, Bayless\u2019 daughter told local KGET-TV she was \u201csatisfied with the care her mother received.\u201d One has to wonder what it would take for her to become unsatisfied.<\/p>\n
Supposedly there is a difference between a nursing home and the \u201cindependent living facilities\u201d of Glenwood Gardens. Dr. Susan Leonard, a geriatrics authority from the University of California, Los Angeles attempted to offer some clarification: \u201cThese are like apartments for seniors. You\u2019re basically living on your own. They may have some services provided by basic nursing staff, but it\u2019s not their responsibility to care for the individual.\u201d<\/p>\n
If legal action is taken, the attorneys of Glenwood Gardens will slice and dice the difference between a nursing home and \u201cindependent living facilities.\u201d It will also be proven that the nurse really did honor her employer\u2019s policy and that residents were informed of the rules in advance. Legal bureaucracy does a terrific job of whitewashing shameful facts: An 87-year-old woman was denied CPR. Had she been given CPR, she might have lived. How tragic, when policy takes on a life of its own, snuffing out honest\u2013to-goodness human life in the process.<\/p>\n
Last summer, a similar event had a much different outcome. Florida lifeguard, Tomas Lopez was fired for saving a life. Rescuing a drowning man is supposedly the whole idea behind lifeguards. But Lopez left his post to assist a swimmer in a different zone! The nerve! Evidently Lopez\u2019s moral compass told him some things are worth being fired for. If the Glenwood Gardens nurse has any conscience at all, she will ponder this same idea for the rest of her days.<\/p>\n","protected":false},"excerpt":{"rendered":"
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